Below you'll find a list of our most frequently asked questions regarding Monefy. If you cannot find what you're looking for, please don't hesitate to reach out via email and we'll be happy to help.
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If you are using the application on Android 6.0 and up, Monefy will request permissions to access storage. If access was denied Backup and Restore functionality won’t work.
To be able to fix this issue please follow “Settings” -> “Apps” -> “Monefy” -> “Permissions”. Please visit this link for more information.
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When using Monefy for the first time, the app will try to determine the language that should be used based on your device settings. However, if you wish to modify this setting you can easily do so.
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This action cannot be reversed and your data will be fully deleted. Please note that remote data in Dropbox and/or Google Drive will also be removed during data deletion.
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Please note if for some reason you find your data is not being synced to other devices please open Monefy and navigate to ”Menu” -> ”Settings” -> ”SYNCHRONIZATION”. Then, tap the “Synchronize” button - first on the source device and then on the device where data is missing.
Monefy data synchronization is available between all supported platforms. However, at the moment it is only possible to sync data within a single/shared Dropbox account.
Monefy files can be found in the Dropbox folder: home/Apps/Monefy/Database.