Help Center

Get started, troubleshoot issues and explore features with the official Monefy help center — your one-stop guide to smarter budgeting.
GETTING STARTED
How do I add my first expense or income?
How do I customise or create new spending categories?
Can I set monthly or weekly budget limits?
How do recurring transactions work?
Features & customization
Can I track cash, cards and bank accounts separately?
Does Monefy support dark mode?
How do I change my Main Currency?
How do multiple-currency conversions work?
How do I change the first day of the week and month?
DATA BACKUP & SYNCING
How do I enable Google Drive or Dropbox synchronisation?
I switched phones — how do I restore my data?
Why is my sync stuck?
Privacy & security
Where is my data stored and who can access it?
Does Monefy share any data with third-party advertisers?
How do I turn on passcode or Face ID / fingerprint lock?
Is Monefy GDPR-compliant?
How do I delete all my data?
SUBSCRIPTION
I bought Premium but the app is still in Free mode — what do I do?
“Purchase ID” — where can I find it?
What is the refund policy on the App Store and Google Play?
troubleshooting
The app crashes on launch after an update — how do I fix it?

Still have questions?

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